Policy
Refund & Cancellation Policy
₹249 Credit Score Report Access Fee
The fee is generally non-refundable once the credit report has been pulled, since cost is incurred to the bureau.
Refunds are processed in the following cases, subject to review:
- Duplicate payment — the duplicate amount is refunded within 7–10 business days.
- Payment captured but service could not be delivered due to a verified technical failure on our end.
- Where required by applicable law.
Other charges
Processing fees, penalty charges and other loan-related fees are governed by the Loan Agreement and Key Fact Statement.
How to request a refund
Email support@angelaisle.example with your Credit Report Access ID and a brief description. We respond within 2 business days.